General
We offer a 100-day money-back guarantee. Because it is important to us to offer durable products, hence the long money-back guarantee. If you are convinced that our Togeco Wrap-its do not meet your requirements, then write to us at contact@togeco.ch and we will refund the purchase price.
Orders are packed as soon as we receive them. Unfortunately, it is not possible to stop the order process.
This is our story: Nicholas was giving a talk on entrepreneurship. In the restroom, Arshya asked him about it. It quickly became clear that disposable was not an option for either of us. And Arshya knew of a material that could banish single-use plastic from the kitchen once and for all ... after meeting several times. Togeco was born.
Delivery and payment
Yes, below you can see the shipping costs listed by country. For shipments to countries outside of Switzerland: please note that depending on the amount of your order, customs duties may also apply, which must also be paid by you.
Shipping costs Switzerland: Free delivery
Shipping costs Germany and Austria per order: CHF 3,90
Shipping costs rest of Europe per order: CHF 3,90
A package sometimes goes through a lot on its way to you. Please contact contact@togeco.ch if your goods are damaged in transit, so that we can clarify the situation and offer you a suitable solution.
In this case, contact contact@togeco.ch so that we can find a suitable solution for you.
Yes, we treat your data and information with the utmost care and protect it from unauthorized access. You can find more detailed information in our privacy policy.
You can pay with TWINT, Paypal, Visa, Mastercard, Postcard, PostFinance E-Finance or by invoice by PowerPay.
Yes, up to an amount of CHF 950. This invoice type may be blocked for you. There may be various reasons for a rejection.
Here are a few examples:
- You are not yet of age.
- Your residence is not in Switzerland or the Principality of Liechtenstein.
- You cannot be found by POWERPAY with the given address.
- Your personal POWERPAY account limit available at that time is not sufficient. - You are in arrears with POWERPAY, etc.
If you would like information regarding the rejection, please fill out the following online form. The processing takes two working days. For data protection reasons, no information is available by phone. POWERPAY is a Swiss payment processor specialized in invoicing. We choose our external partners with care and are convinced that you will be satisfied with PowerPay.
If you have chosen purchase on account (POWERPAY) during the order process, you will receive an invoice from our partner by mail. The invoice will be sent to the email you specified when creating your account on the Togeco website.
Thus, the reminder is not further from you to consider and has crossed with your payment receipt.
Product
Our Wrap-its are made of 100% plastic-free platinum silicone. It's so safe, we trust it even to our littlest ones: Pacifiers are made from the same material. It's certified food safe and won't change the taste or smell of your food, nor will it release substances into it."
The Wrap-Its are currently still produced in Asia (China). Have not yet found a manufacturer in Europe who can or will make it according to our requirements / masses. However, further clarifications etc. will definitely be addressed again. A dream would be to have our own production facility, but for that we need to have more available resources as a company
Our Wrap-its are made of 100% platinum silicone, the same material as dentures. Therefore, the Wrap-its are very robust and last up to 2 years.
The Togeco Wrap-its are dishwasher safe or simply with detergent and hot water - without loss of quality, for oily matters we recommend to help with baking soda.
Our wrap-its are not made of animal ingredients and are of course not tested on animals. However, we do not have an associated certificate, so we do not communicate it publicly.
Do you still have an open question?
Contact us